FAQ

Find answers to our most frequently asked questions.

Shipping & returns

How long does shipping take?

To get an accurate estimate for your location, just use the delivery date calculator on the product page. Simply enter your postcode and you’ll see your expected delivery window instantly.

How much is shipping? Where do you ship to?

We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you!

What is your returns policy?

We’re so confident that you'll love our products which is why we offer free returns for 60 days after delivery and our industry-leading 2 year warranty. If you have any issues or if you change your mind, then you won't pay anything!

Compatibility & installation

Will Novo Nav™ work with my specific car?

Yes! Unlike generic units, Novo Nav™ is custom-made for each car model, ensuring perfect fitment and full compatibility with your car’s steering wheel buttons, audio system, and controls. Just select your car model at checkout.

Is Novo Nav™ hard to install? Will I need a professional?

Our system is designed for plug-and-play installation, with detailed video guides to make the process simple. No complicated wiring or programming is required for most models. If you prefer, a local auto shop can install it in under an hour for a hassle-free experience.

Why is Novo Nav™ priced at $500+?

Novo Nav™ is a premium, custom-built infotainment system designed for a factory-like experience. Factory-installed head units can cost $1,500+, and low-cost alternatives often have poor build quality, slow performance, or limited compatibility. With Novo Nav™, you get fast processing, a high-resolution touchscreen, seamless integration, and premium materials all at a fraction of dealership prices.

Will Novo Nav™ run smoothly, or will it lag?

Novo Nav™ is powered by a high-speed processor and premium touchscreen for fast, lag-free performance. Unlike cheap alternatives that freeze or crash, our system is optimized for seamless Apple CarPlay & Android Auto connectivity. You can also upgrade to Novo Nav™ Pro or Novo Nav™ Ultra to ensure it lasts for many years to come!

Will installing Novo Nav™ affect my car’s resale value?

Actually, it’s the opposite! Modern infotainment features like CarPlay & Android Auto increase resale value because they’re highly sought after by buyers. Novo Nav™ also installs cleanly and can be reverted back to stock if needed. We always recommend keeping your car's original radio just in case.

Still have questions?

We’re here to help! Whether you need help choosing the right product, or need some expert advice with anything else, our team is happy to assist.

Fill out the form below and we’ll get back to you within 24 hours (often much sooner).